Current Delivery Information
Brexit
We are currently experiencing delays on a broad range of products from the UK and mainland Europe. We apologies for any delays you may experience with your order and are working to get this resolved as soon as possible.
COVID 19
As an essential retailer, our Stores remain open. Due to the increase in online demand, our orders may take a little longer to process. We would like to thank you for your business and patients during this time
Shipping rates, estimated delivery times and costs based on product weights.
Ireland (orders over €100 + VAT placed online)
2-4 Business days – FREE
Ireland (orders under €100 + VAT placed online)
2-4 Business days – €6.95 + VAT up to 25kg
Delivery Policy
We deliver your orders as quickly as possible. our couriers deliver Friday 9 am – 5 pm excluding bank and public holidays.
- You are responsible for providing the correct address, telephone number, and Eircode and must be available to take delivery of all ordered products either in person or through an authorised assignee.
- Prior to delivery, our freight company may contact you to confirm delivery details. It is your sole responsibility to be available to take this call.
- All deliveries are within normal business hours only and we cannot provide a specific delivery time to customers as it depends on each courier’s schedules.
- Where a delivery fails due to your unavailability or for reasons within your control, we will do our best to schedule a new delivery time where the cost of re-delivery may be borne by you. If we are unable to arrange a date for re-delivery we may cancel your order and refund you the price that you have paid for the goods.
- For health and safety reasons items will only be delivered to the exterior of a location on the ground floor of the delivery address. It is your sole responsibility to arrange for any further transport from the stated delivery address.
- Any shortfall of which you become aware must be notified to us within two days of receipt of goods via our Claims for non-delivery must be made within 7 days of despatch of goods
- Where orders are placed after notified last order date we do not accept responsibility for late delivery.
- Proof of Delivery of products(s) shall be good evidence of delivery of the specific product(s) as requested by the customer and no question shall be raised as to the delivery of individual items therein. Risk in respect of goods transfers to you the buyer upon execution of delivery docket.
- Normal Prices are per parcel up to 29kg and are plus VAT. Overweight Items are over 30kg. For the avoidance of doubt, the final weight is calculated by the courier and over-rides any published weight information on our website.